REFUNDS OR EXCHANGES
Welcome to www.versascrubhub.com. We want you to be satisfied with your purchase of the Multi-Purpose Cleaning Brush. If you are not completely satisfied with your order, we offer a flexible return and exchange policy to ensure that your shopping experience is pleasant. Here are our return and exchange terms:

1. Return Policy
   ●Return Period: You can apply for a return within 30 days from the date you received the product. Please ensure that the product is unused and in its original packaging.
   ●Return Conditions: The returned product must be in new condition, unwashed, unused, and should include all original accessories, including the box, instructions and accessories.
2. Return Process
   ●Request a Return: Please contact the Customer Service Team via email to submit a return request, provide your order number and reason for return.
   ●Obtain Return Authorization: After receiving your request, we will provide you with a Return Authorization and inform you of the return address.
   ●Return the product: Please return the product to our designated address with tracking. The return shipping cost is borne by the customer unless the product is received in error or defective.
3. Exchange Policy
   ●Exchange Conditions: If you would like to exchange for a different size or color, please contact our customer service team to confirm available stock.
   ●Exchange Process: The process for requesting an exchange is similar to that for returns. Please ensure that you submit your exchange request within 30 days and follow the return process above.
4. Refunds
   ●Refund Processing: Once we receive the returned item and confirm that it meets the return conditions, you will receive a full refund to your payment method. Refund processing time generally takes 7 business days.
   ●Shipping: Please note that you will be responsible for the shipping cost of the return item unless the return is due to our incorrect shipment or product defect.
5. Special Circumstances
   ●Pre-ordered items: For pre-ordered items, please refer to the separate Returns and Exchanges Terms.
   ●Damaged or Defective Items: If you receive a damaged or defective item, please contact the customer service team immediately and we will provide a replacement or refund at our expense.
6. Contact Us
   If you have any questions or need help with the return or exchange process, please feel free to contact us:
   ●Email: sunnydale@versascrubhub.com

Thank you for choosing www.versascrubhub.com. We are committed to providing you with quality products and services, and please feel free to contact us if you need any help!